At Durable coder, we are committed to ensuring a smooth and satisfactory experience for our customers. This Return and Refund Policy outlines the terms and conditions regarding the return of products and the refund process.

Products must be returned within 15 days of purchase.

The product must be in its original packaging, unused, and in the same condition as when it was received.

Digital products, gift cards, and services that have already been rendered are generally not eligible for a return or refund.

To initiate a return, customers must contact our support team at contact@durablecoder.com with the order details and reason for the return.

Upon receiving the return request, we will provide instructions on how to return the product.

Once the returned product is received and inspected, we will notify the customer about the approval or rejection of the refund.

Approved refunds will be processed within 15 business days and credited back to the original payment method.

Certain items are exempt from being returned. These include perishable goods, intimate or sanitary products, hazardous materials, and downloadable software.

Sale items or promotional items cannot be refunded.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Customers are responsible for paying the shipping costs for returning items.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please send us an email at contact@durablecoder.com .

Refunds will be processed through our payment gateway. Once the refund is processed, it may take 15 business days for the funds to reflect in the customer’s account, depending on their bank or card issuer.

Disputes and Chargebacks If a customer disputes a charge, we will work closely with to resolve the issue. Customers are encouraged to contact us first to resolve any issues before initiating a chargeback with their bank or credit card issuer.

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. The latest version of the policy will be available on our website.